Privacy Policy

Privacy Policy Concerning the Express Box Website

By using, or submitting any information to, our Website or any applications or tools therein located, you consent to the collection and processing of personal data as described below

Express Box transportation and logistics Services LLC (Commercial license number CN- 2553622 – Address: office 1703,Das Tower, corniche street, Post box -26291 ,Abu Dhabi, UAE (“Express Box ”, “we”, “us” or “our”), respects your preferences concerning the collection and use of your personal data.

This policy describes how we collect personal data out of your use of the www.Express website (the “Website”) and how we use such personal data (hereinafter, the “Policy”). Express Box is the primary controller of personal data collected through the Website.

This Policy applies only to the personal data that we collect online, from users of our Website.

Collection of Personal Data Through the Express Box Website

You can visit most areas of the Website without providing any information about you. However, our Website may include certain applications that require certain personal data from you.

Before using any of the applications we may require some personal data from you. Such personal data is needed to fulfil our legitimate interests of knowing you as a user of our website or to offer you, as a potential customer, products or services that fulfil your needs. Such personal data may also be needed for the purpose of entering, or providing services

under, a contract with you. The provision of your personal data is voluntary and is therefore based on your consent. However, if you do not provide such personal data, you may not be able to receive the requested information from us.

Express Box also collects and processes personal data it did not collect from you. This is the case where Express Box receives personal data from your device as part of the electronic communication itself – the standard electronic greeting between your computer, the network, and our servers. At this time, our server will also query your computer to see if there are “cookies” previously set by the Website to facilitate log in, or other site navigation procedures.

Our website may contain applications that allow you to book shipments, in which case you need to provide us with third party personal data needed to arrange for such shipment. In such case, you represent and warrant to Express Box that you have obtained all necessary third-party consents for the processing of such personal data contemplated by the shipment.

Data Express Box Collects Through Its Website

For the purposes detailed herein, Express Box collects and processes the following categories of personal data:

Log data: This information often consists of network routing (where you came from), equipment information (browser type), date, and time.

IP Addresses: We collect IP addresses and domain name information. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet.

User and Third-Party Identifiable Information: We collect personal data from users of the Website, through registration screens, online forms, from online sales inquiries, or in e-mails that users send us. We may also collect personal data relating to individuals involved in a shipment or service requested by the User of the Website. Personal data may include name, title, company, address, phone number, e-mail address, and the like.

Cookies: Cookies are unique identifiers that we share with your device to enable our system to recognize your computer and preferences on return visits to our Website. Cookies on the Website may collect the following information: a unique identifier, user preferences and profile information.

Pixel Technologies: We may also use embedded pixel technologies to help track site usage. The site usage information collected by these technologies is associated with cookies and may provide personally identifiable information about your site use if you are a registered user of the Website.

Financial information: For the purposes detailed hereinafter, Express Box may be required to collect and process financial information such as payment information.

Use of Your Personal Data Collected Through the Website

Express Box may use your personal data in several ways, as follows: To manage its contractual or pre-contractual relationship with you.

To implement transactions or communications you requested, and, more generally, to provide you with the services and information you requested from us, including to respond to inquiries about the tracking of packages or ensuring adequate pick-up and delivery of shipments;

For pursuing its legitimate interest of improving its business practices, Express Box will collect and process your personal data for the following purposes:

To help create a Website that is relevant and user friendly, by evaluating Website content, navigability, and composition as well as page response rates.

To protect the security and integrity of the Website. For system administration purposes.

To let you know about material changes made to this Policy.

To protect Express Box’s rights and interests through legal actions.

To perform business analytics activities relying notably on advanced profiling techniques and statistics, as more specifically described below; and

To provide you with tailored notices of our products, services, service developments as well as personalized contents that may address your needs (e-mail marketing), as more specifically described below.

Lastly, Express Box may be required to collect and process personal data to comply with legally mandated reporting, disclosure, as well as any legal requirements.

Implementing Cookies, Profiling, and Email Marketing Activities

We may use cookies to provide you with a better experience while using our website. We will ask for your consent to our use of cookies the first time that you enter our Website.

Express Box may implement profiling activities, which enables us to better understand your potential needs and expectations so as to provide you with tailored information and/or services, the most likely to be of interest to you. Please note yet that such profiling activities will not make you subject to any legal consequences as it is just a useful way for us to better get to know you and to adapt our services proposals accordingly. To exercise your right to object to such profiling please contact, .

We do conduct e-mail marketing activities. If in the use of our website you have provided us with email or other personal data, we will ask your consent to send you e-marking material, except in the event that you are an existing customer and such permission is not required according to law. We will include an “unsubscribe” link in each electronic communication so that you can advise us whether you wish to continue receiving such communications going forward and will take due note of your choice accordingly.

How Long Does Express Box Retain My Personal Data?

Personal data is retained only for as long as necessary, as specified in the Policy or agreed upon in a contract.

How Does Express Box Protect My Personal Data?

Express Box implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk and has in place generally accepted information security techniques to prevent unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data we collect. These measures include policies, procedures, firewalls, access control procedures and cryptography, and technical elements relating to personal data access controls.

Does Express Box Share My Personal Data With Others?

In order to pursue the purposes referred to under this Policy, Express Box may need to share certain personal data with subsidiaries and affiliates in different jurisdictions (which may also act as data controllers), with service providers (e.g. those needed for the operation of the Website, credit card clearing houses, transport companies, etc.) and other third parties. We share personal data to the parties referred above only to the extent needed to run the website and conduct the activities referred to in this policy.

Express Box takes appropriate steps to ensure that its personnel, its affiliates and third-party vendors are bound by duties of confidentiality and that the Company implements measures such as EU standard contractual clauses to ensure that any transferred personal data, remains protected and secure.

What Are My Rights Regarding the Submitted Personal Data?

You are entitled to: (i) request access to your personal data processed by Express Box; (ii) request the rectification of your personal data; (iii) request the erasure of your personal data; (iv) request the restriction of processing or object thereto; (v) receive your personal data in a structured and standard format as part of your right to portability; and (vi) lodge a complaint with a local supervisory authority.

Should you be willing to exercise the rights referred to under this section, you may write to the email address specified under the contact section below (“How Can I Contact Express Box?”).

Are Children Permitted to Use Express Box?

Express Box does not intend to collect and process personal data from children. If you believe that a child has submitted personal data through our Website, please contact us using the information below.

Other Related Websites/Portals

The inclusion of any external link on our Website does not imply our endorsement of the website, the company (including such company’s products) that such external link leads to, and we do not accept any liability connection thereto.

Express Box Privacy Policy Changes

This Policy reflects our current data protection policies and practices. We reserve the right to update it from time, in which case the new version will posted on the Website.

How Can I Contact Express Box?

If you have questions about this Policy, please contact Info@Express

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